Medical Assistant - Digital Health - Remote

Overview

As a Medical Assistant for a global virtual care platform, you will provide essential clinical support to enhance the quality of telemedicine services, ensuring efficient healthcare access for patients in 44 countries.

In Short

• Provide clinical expertise and guidance to the medical team.
• Manage relationships with healthcare professionals (HCPs).
• Monitor performance against service level agreements (SLAs).
• Collaborate to improve telemedicine services.
• Create and maintain accurate medical documentation.
• Assist in developing telemedicine protocols and workflows.
• Analyze data to assess service quality.
• Identify trends for process improvements.
• Participate in launching services in new markets.
• Propose internal process enhancements.

Requirements

• Medical knowledge and expertise.
• Experience in clinical support or telemedicine.
• Strong communication skills.
• Ability to analyze data and metrics.
• Experience in process improvement.
• Familiarity with healthcare documentation.
• Ability to collaborate effectively with a team.
• Proficiency in managing relationships with HCPs.
• Adaptability to work in a remote setting.
• Commitment to enhancing patient care and outcomes.

Benefits

• Work in a fully remote environment.
• Opportunity to impact healthcare access globally.
• Collaborative team culture.
• Professional development opportunities.
• Flexible working hours.
• Access to a global network of healthcare professionals.
• Engagement in meaningful work aligned with UN goals.