Manager, Data & Analytics Strategy - Unification & Enrichment - Remote

Overview

We are seeking an experienced data analytics professional who understands the strategy and tools necessary to enable Abercrombie & Fitch to better unify & enrich customer data for insights & activation. The ideal candidate is a customer-obsessed, outcome-oriented leader who can inspire cross-functional teams to develop and deploy data and analytics solutions that deliver value and efficiency for the business.

In Short

• Own and drive vision and strategy of customer data and analytics platforms (CRM, Loyalty, Customer 360).
• Consult on major projects leveraging internal customer data.
• Ensure requirements align with the broader vision for customer engagement.
• Lead engagement with markets for education and support of data tools.
• Coordinate with key stakeholders within Data Analytics, Marketing, and Technology.
• Support customer data privacy strategy and translate legal requirements.
• Own backlog prioritization for customer data and analytics platforms.

Requirements

• Bachelor’s or Master’s degree or equivalent work experience.
• 10+ years in customer and analytics space, ideally in retail.
• 5+ years working directly in CDPs, Tealium experience a plus.
• Working level knowledge of SQL or Python required; SnowSQL preferred.

Benefits

• Incentive Bonus Program.
• Paid Time Off and Work From Anywhere Flexibility.
• Paid Volunteer Day per Year.
• Merchandise Discount.
• Medical, Dental and Vision Insurance Available.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• Access to Carrot for parenthood support.
• Access to Headspace for mental wellness.
• 401(K) Savings Plan with Company Match.
• Opportunities for Career Advancement.