Legal Support Specialist (Scheduling & Outreach) - Remote

Overview

Docketly is seeking a detail-oriented, high-energy professional to manage court hearing coverage through scheduling, dispatching, and real-time coordination, while supporting client communication in a fast-paced environment.

In Short

• Coordinate and dispatch attorneys for high-volume daily hearings
• Manage scheduling changes, cancellations, and urgent coverage gaps
• Confirm assignments and ensure accurate, full coverage
• Communicate with attorneys and clients to ensure seamless service
• Conduct outbound calls to schedule hearings and support client needs
• Track metrics, maintain scheduling data, and support reporting
• Partner with internal teams to improve processes and execution

Requirements

• Strong communication skills and confidence on the phone
• Highly organized with the ability to multitask in a fast-paced setting
• Solutions-oriented with strong problem-solving skills
• Comfortable working toward goals and performance metrics
• Tech-savvy with the ability to learn new systems quickly

Benefits

• Health, Dental, Vision insurance
• 401(k) with company matching
• Paid time off
• 7 Paid company holidays
• 4 Floating holidays per-year
• Life Insurance and AD&D Insurance
• Long Term Disability
• Health Care Reimbursement Flexible Spending Account
• Dependent Care Flexible Spending Account
• EAP (Employee Assistance Program)
• Pet Insurance