Remote Otter LogoRemoteOtter

Customer Service Representative - Remote

Posted Yesterday
Customer Service
Full Time
IA, USA
$15.00 - $15.00/hour

Overview

The Customer Support Specialist addresses and resolves all customer questions and issues, providing the best customer experience possible while working in a remote setting based in Iowa.

In Short

  • Respond to customer support tickets and resolve issues related to orders.
  • Manage high-volume phone calls for customer assistance.
  • Document issues in Confluence.
  • Visit court dockets for information on case filing.
  • Perform other job-related duties as assigned.

Requirements

  • High school diploma or GED required.
  • 1-3 years of customer support or call center experience.
  • Experience with Microsoft Office programs.
  • Ability to read, write, and speak English.
  • Typing speed of at least 55 wpm.

Benefits

  • Health, Dental, Vision insurance.
  • 401(k) with company matching.
  • Paid time off and holidays.
  • Life Insurance and AD&D Insurance.
  • Pet Insurance.
ABC Legal Services logo

ABC Legal Services

ABC Legal Services is a national leader in the filing service of legal documents, boasting a team of over 400 professionals across multiple offices, including Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington DC, with its headquarters in Seattle. With over 30 years of experience in the industry, the company is committed to advancing its technology and business processes to stay ahead of competitors. ABC Legal Services focuses on expanding its technological edge, integrating less efficient competitors, and exploring new market segments through a strategic inbound marketing and sales approach. The company values smart and capable talent to help achieve its goals.

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