Remote Otter LogoRemoteOtter

Account Manager - Remote

Posted 2 days ago
Sales / Business
Full Time
USA
20 - 25/USD/hour

Overview

As an Account Manager, you will assist with maintaining client accounts and ensuring all customers and clients needs are understood and satisfied. You help build and strengthen clients relationships to achieve long-term partnerships.

In Short

  • Assist with building and maintaining long-lasting customer relationships
  • Communicating with clients to ensure that all of their needs are understood and addressed
  • Help resolve issues as they arise and keep track of all processes that pertain to the clients' desires
  • Delivering exceptional client service on a day-to-day basis
  • Act as the client’s representative to ensure that their needs are fulfilled
  • Develop and maintain key relationships across accounts
  • Strive to maintain and increase overall customer satisfaction based on their business needs
  • Meet established goals for sales with current and new customers
  • Act as liaison between the customer and internal teams

Requirements

  • 3-5 years’ experience in Customer Support and/or Account Management
  • Demonstrated history of increasing client satisfaction, adoption, and retention.
  • Comprehensive, deep understanding of the Account Management Journey
  • Proven competency with agile processes, defining stories that are ready for development
  • Strategic thinker who can see problem patterns, ideate solutions, and execute to completion
  • Prior experience working with SaaS business platforms
  • Ability to present, communicate, and work effectively with other internal teams
  • Strong communication and interpersonal skills.
  • Strong team player

Benefits

  • Comprehensive Medical, Dental, and Vision coverage
  • Competitive salary package
  • Retirement plan with 5% matching
  • 10 paid holidays per year
  • Referral program
ABC Legal Services logo

ABC Legal Services

ABC Legal Services is a national leader in the filing service of legal documents, boasting a team of over 400 professionals across multiple offices, including Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, and Washington DC, with its headquarters in Seattle. With over 30 years of experience in the industry, the company is committed to advancing its technology and business processes to stay ahead of competitors. ABC Legal Services focuses on expanding its technological edge, integrating less efficient competitors, and exploring new market segments through a strategic inbound marketing and sales approach. The company values smart and capable talent to help achieve its goals.

Share This Job!

Save This Job!

Similar Jobs:

Join SmartAsset as an Account Manager to manage financial advisor accounts and drive revenue growth in a remote setting.

USA
Full-time
Sales / Business
$70,000 - $95,000/year
Patch My PC logo

Account Manager - Remote

Patch My PC

3 days ago

Seeking an experienced Account Manager to lead customer engagement and drive revenue growth in a fully remote role.

USA
Full-time
Sales / Business
$60,000 - $75,000/year
Manila Recruitment logo

Account Manager - Remote

Manila Recruitment

4 days ago

The Account Manager is responsible for managing customer relationships and ensuring product adoption in a self-storage SaaS company.

Philippines
Full-time
Customer Service
Caseware logo

Account Manager - Remote

Caseware

4 days ago

Join Caseware as an Account Manager to foster relationships with high-value customers and drive sales growth in the accounting and audit sector.

Canada
Full-time
Sales / Business
Halter logo

Account Manager - Remote

Halter

4 days ago

Join Halter as an Account Manager to drive success for dairy farmers in the Southland region.

NZ
Full-time
Sales / Business