Coaching and Training Lead - Family Empowerment Associate - Remote

Overview

As a Family Empowerment Associate, you will support and guide families in their caregiving journey, ensuring they gain the skills and confidence to provide exceptional care.

In Short

• Manage the family training pipeline to maximize caregiver potential.
• Support families through their caregiving challenges.
• Collaborate with clinical, product, and technology teams.
• Build a community by organizing events and meetups.
• Assist families in navigating healthcare and training resources.
• Encourage families and celebrate their progress.
• Utilize Salesforce for managing family interactions.
• Execute complex projects and optimize workflows.
• Foster a supportive and resourceful work environment.

Requirements

• Associate’s or Bachelor’s degree in a relevant field.
• Proficiency in Salesforce is required.
• 1-4 years of sales or customer success experience.
• Excellent project management skills.
• Experience in business analytics and performance measurement.
• Empathy, tenacity, charisma, and patience are essential.

Benefits

• Competitive compensation packages with performance bonuses.
• 15 days of paid time off and 10 paid US holidays.
• Team bonding activities and annual retreats.
• Company-issued laptop for your role.
• Opportunities for growth and leadership development.