Training Associate - Remote

Overview

We’re looking for a Training Associate to execute our customer-facing training programs. This role will ensure consistent and effective education throughout the customer journey.

In Short

• Deliver and facilitate customer training across implementation and ongoing education phases.
• Manage scheduling, coordination, and delivery of training sessions.
• Track participation and engagement metrics across training programs.
• Provide input for case studies highlighting effective product adoption.
• Relay customer feedback to inform product and training updates.

Requirements

• 1 year in a customer-facing training or support role (preferably in healthcare or SaaS).
• Strong communication and presentation skills, both in-person and virtual.
• Experience delivering engaging training content.
• Highly organized, self-motivated, and detail-oriented.
• Comfortable working cross-functionally in a fast-paced environment.

Benefits

• The annual salary for this role is $55,000 - $65,000 + Equity & Benefits (including medical, dental, and vision).
• Flexible PTO.
• Up to 75% travel is expected.