Field Service Engineer - Remote

Overview

Abbott is a global healthcare leader that helps people live more fully at all stages of life, creating breakthrough science to improve people’s health.

In Short

• Remote position requiring candidates to live in the Florence, SC area.
• Provide on-site support to customers, including installation and maintenance.
• Work within a diverse team to achieve customer satisfaction and business goals.
• Travel required for support and training (20% to 30%).
• Engage in proactive account management and customer service.
• Document and follow up on customer complaints and resolutions.
• Participate in continuous learning and certification programs.
• Work with cross-functional teams to resolve issues efficiently.
• Maintain compliance with quality and safety standards.
• Achieve established business metrics and key performance indicators.

Requirements

• Bachelor’s degree or equivalent relevant experience required.
• Preferred degree in Bio Medical, Electrical, Mechanical, or Medical Technology.
• Experience in customer interfacing and troubleshooting.
• Strong computer skills including Word, Excel, and remote troubleshooting.
• Effective communication and interpersonal skills.
• Ability to work independently and in team situations.
• Flexibility for travel and varied working hours.

Benefits

• Competitive compensation and incentives.
• 401(k) retirement savings with company match.
• Health care and wellness programs.
• Paid time off.
• Training and career development opportunities.