Senior Power Customer Portfolio Manager - Heavy Duty Outage Management - Remote

Overview

The Senior Power Customer Portfolio Manager is responsible for managing customer relationships and ensuring profitability and satisfaction for assigned contracts within the Gas Power sector.

In Short

• Accountable for customer satisfaction and profitability of assigned contracts.
• Serve as a liaison between internal/external organizations and customers.
• Develop and own site customer communication plans.
• Oversee warranty and commercial considerations.
• Manage outage and non-outage parts planning.
• Lead emergent outage matters to resolution.
• Facilitate pre-outage and post-outage meetings.
• Understand contract requirements and deliverables.
• Contribute to business strategy and P&L management.
• Work up to 50% of the time on-site.

Requirements

• Bachelor’s Degree or 8+ years of relevant experience.
• Minimum of 7 years of experience in Heavy Duty Gas Turbine/Steam Power Mechanical Power Outage.
• Exceptional communication and leadership skills.
• Advanced knowledge of Microsoft tools.
• Experience in Lean processes and tools.
• Strong operational judgment.
• Ability to work in a proactive environment.
• Experience in customer relationship management.
• Ability to manage multiple projects simultaneously.
• Willingness to travel as required.

Benefits

• Competitive salary and performance bonus.
• Robust benefits package.
• Opportunities for career growth and development.
• Support for a healthy work-life balance.
• Inclusive and diverse work culture.
• Relocation assistance provided.
• Commitment to employee well-being.
• Access to ongoing training and learning opportunities.
• Support for community and environmental initiatives.
• Equal opportunity employment.