Goody is a customer-centric company dedicated to delivering exceptional experiences that foster trust, joy, and community among its customers. The company operates with a dual focus on Marketplace eCommerce customer experience and SaaS support, ensuring tailored support strategies for both individual consumers and B2B clients. Goody emphasizes the importance of seamless, high-quality interactions across various support channels, including email, live chat, and video calls. With a commitment to leveraging analytics and continuous improvement, Goody aims to optimize customer support operations while maintaining high standards and scalability in its services.