Account Manager, Mid-Market - German Speaker - Remote

Overview

The Account Manager will expand 3E’s business across the customer base while ensuring customer satisfaction and retention.

In Short

• Ownership of a book of business from post-sale handoff through renewal and expansion.
• Identify cross-sell opportunities within customer businesses.
• Manage account health and develop growth plans.
• Ensure customer satisfaction by mobilizing product champions.
• Proactively forecast sales pipeline and expansion opportunities.
• Exhibit meticulous attention to detail in documentation.
• Plan and manage renewal activity and price adjustments.
• Conduct quarterly business reviews to unlock customer value.
• Provide feedback to reflect customer voice in product development.

Requirements

• At least five years of success in expanding small to mid-market client accounts.
• Experience in technology, IT, subscription-based regulatory solutions, or SaaS preferred.
• Expertise in client retention and renewal processing.
• Track record of consistent quota achievement.
• Exceptional organizational skills and attention to detail.
• Robust interpersonal skills for maintaining relationships.
• Ability to speak German is a must.
• Willingness to travel up to 30% within Europe.

Benefits

• Impactful work contributing to safety and sustainability initiatives.
• Collaborative culture with dedicated professionals.
• Career growth with a hands-on training program.
• Unlimited earning potential with a competitive incentive plan.