CRM Manager - Remote

Overview

As CRM Manager at 3Commas.io, you will own the strategy and execution of lifecycle marketing across various channels, focusing on improving activation and retention among crypto traders.

In Short

• Develop and own CRM strategies across all customer touchpoints.
• Map trader journeys and design automation flows.
• Create segmented communication frameworks.
• Build and optimize multi-channel campaigns.
• Execute A/B and multivariate testing.
• Collaborate with Product, Growth, and Data teams.
• Monitor core lifecycle KPIs.
• Translate data insights into actionable improvements.
• Ensure compliance with marketing regulations.
• Stay updated on CRM trends in the fintech/crypto space.

Requirements

• 3+ years in CRM or lifecycle marketing.
• Experience in fintech, trading, or crypto platforms.
• Proficiency with CRM tools like Braze, HubSpot, or Salesforce.
• Experience with mobile CRM.
• Strong analytical skills and ability to interpret metrics.
• Fluent in English with strong written communication.

Benefits

• Drive product innovation for a global platform.
• Shape product roadmap alongside leadership.
• Join a passionate and talented team.
• Work flexibly from various locations or remotely.