CRM Manager - Remote

Overview

We are seeking a Strategic CRM Manager to serve as the manager of our Salesforce CRM system and support our sales team. This role focuses on driving digital transformation and maximizing commercial performance across the organization.

In Short

• Lead the Salesforce CRM system management and optimization.
• Drive digital transformation and commercial performance.
• Manage CRM integrations with other core systems.
• Oversee data management and integrity.
• Implement automation and workflow enhancements.
• Collaborate with the Business Intelligence team for data insights.
• Conduct training sessions for system adoption.
• Analyze campaign performance and provide actionable insights.
• Ensure high user adoption and effective CRM usage.
• Maintain a strategic vision for CRM initiatives.

Requirements

• Bachelor’s degree in Business Administration, IT, Marketing, or related field.
• 2+ years of CRM administration experience, preferably with Salesforce.
• Experience with data integration and automation tools.
• Strong analytical skills and experience with data visualization tools.
• Proven ability to manage multiple projects and collaborate across teams.
• Exceptional communication skills, both written and verbal.
• Experience in campaign management and customer segmentation.
• Certifications in Salesforce are preferred.
• Knowledge of the sports and entertainment industry is a plus.
• Attention to detail and problem-solving skills.

Benefits

• Comprehensive benefits package including health insurance.
• 401(k) retirement plan.
• Flexible Paid Time Off.
• Opportunities for professional growth.
• Remote work environment.