Solutions Architect (German) - Remote

Overview

The 1Password Solutions Architect team is a trusted resource for guiding customers through the implementation of our most advanced solutions, enhancing the customer journey as they embark on their 1Password experience.

In Short

• Work closely with customers to deploy and implement 1Password solutions.
• Excellent communication skills in English and German are required.
• 3+ years of experience in a customer-facing technical role.
• Experience with various SaaS products and cloud-based infrastructure.
• Ability to explain complex technical problems simply.
• Collaboration with multiple teams is essential.
• Motivation to create effective documentation and refine processes.
• Comfort with new technologies and continuous learning.
• Remote opportunity within the Netherlands.
• This is a one-year contract position.

Requirements

• Excellent written and spoken communication skills in English and German.
• 3+ years of experience in a customer-facing technical role.
• Effective communication skills over email, phone, and video.
• Experience with SaaS products and cloud-based infrastructure.
• Ability to explain complex technical problems simply.
• Excellent collaboration skills.
• Enthusiasm for creating and testing solutions.
• Motivation to create effective documentation.
• Commitment to continuous learning.

Benefits

• Work directly with customers on implementations.
• Collaborate with onboarding teams.
• Write and manage knowledge-base content.
• Record instructional videos for customers.
• Serve as a resource for Go-to-market questions.
• Create materials for learning about 1Password.
• Opportunity to enhance customer experience.
• Engage in a supportive team environment.
• Remote work flexibility.
• Continuous learning opportunities.