Remote Otter LogoRemoteOtter

Senior Partner Specialist, MSP - Remote

Posted Yesterday
Sales / Business
Full Time
Worldwide
131000 - 190000 USD/year, 110000 - 160000 CAD/year

Overview

As a Senior Partner Specialist, MSP, you will play a critical role in owning, elevating, and scaling the operational foundation of the MSP Partner Program.

In Short

  • 6+ years of relevant professional experience in partnerships, operations, implementation, or other operationally focused roles.
  • 3+ years of experience in a SaaS or technology environment in a partner-facing, customer success or go-to-market function.
  • Strong operational mindset with experience executing and scaling deliverables through systems and processes.
  • Excellent written and verbal communication skills.
  • Ability to identify process gaps and formulate improvements.
  • Comfort operating in a fast-paced, rapidly evolving environment.
  • Experience working with technology, cybersecurity, or IT-focused products.
  • Support MSP partners across regions and time zones.
  • Document, maintain, and evolve standard operating procedures (SOPs) for MSP workflows.
  • Collaborate cross-functionally with various teams.

Requirements

  • Demonstrated experience owning and improving operational workflows.
  • High attention to detail and comfort managing complex workflows.
  • Analytical and detail-oriented, using metrics to inform decisions.
  • Experience using 1Password is a bonus.

Benefits

  • Competitive health benefits.
  • Generous PTO policy.
  • RSU program for most employees.
  • Retirement matching program.
  • Paid volunteer days.
  • Remote-first work environment.
1Password logo

1Password

1Password is a leading cybersecurity company that specializes in password management and digital security solutions. The company is dedicated to helping individuals and organizations protect their sensitive information through innovative technology and user-friendly applications. With a focus on security, privacy, and ease of use, 1Password empowers users to manage their passwords and secure their online identities effectively.

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