Remote Otter LogoRemoteOtter

Implementation Manager - Remote

Posted 14 weeks ago
Project Management
Full Time
US
Technical Support
Consulting
Project Management
User-data Management
HRIS Integrations
Cross-functional Collaboration
Data Strategy
Customer Lifecycle Management

Overview

As a 15Five Implementation Manager, your mission is to deliver premium technical support, consulting, and project management during critical customer launch events, ensuring high levels of satisfaction and successful adoption of the 15Five platform.

In Short

  • Deliver technical support and consulting for customer launches.
  • Design and execute tailored project plans.
  • Serve as the primary project manager for onboarding and performance review cycles.
  • Provide data strategy guidance and manage integrations.
  • Ensure collaboration with internal and external stakeholders.
  • Support expansion, upgrades, and professional services projects.
  • Communicate proactively with customers.
  • Adhere to 15Five’s values.

Requirements

  • Proven experience in project management.
  • Technical expertise in user-data management and HRIS integrations.
  • Strong communication skills.
  • Ability to collaborate with cross-functional teams.
  • Experience in customer lifecycle management.

Benefits

  • Opportunity to work with a leading platform.
  • Engage in meaningful customer interactions.
  • Professional growth and development opportunities.
15Five logo

15Five

15Five is a holistic performance management company that provides HR teams with a comprehensive platform to enhance manager effectiveness, drive high performance and engagement, and improve employee retention. Their user-friendly software, coaching, manager training, and community resources empower HR leaders to continuously measure engagement and performance, facilitating meaningful change within organizations. Committed to inclusivity and diversity, 15Five fosters a hybrid work culture that balances remote work with in-person connections, offering extensive benefits and development opportunities to support employee well-being and growth.

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