Program Lead, Catalyst Program - Remote

Overview

The Program Lead for the Catalyst Program at Xenium is responsible for advancing the program by collaborating with a matrixed team to deliver high-quality data to customers, particularly in the biotech and pharma sectors.

In Short

• Engage with customers to understand their project needs.
• Communicate technical information effectively.
• Collaborate with sales and product management.
• Develop tailored project plans and manage timelines.
• Serve as a liaison between customers and project teams.
• Identify risks and implement mitigation strategies.
• Lead post-project reviews for continuous improvement.
• Optimize lab operations for efficiency.
• Support key pharma accounts.
• Report to the Vice President of Customer Support.

Requirements

• Experience in project management with a customer-first mindset.
• Engagement experience with biotech and pharma accounts.
• Expertise in multiplexed tissue-based assays.
• Strong analytical and technical acumen.
• Leadership skills with experience in mentoring teams.
• Excellent communication skills.
• Ability to manage multiple priorities.
• Advanced degree in relevant fields.
• 5+ years in life sciences or biotechnology.
• Experience in service lab operations.

Benefits

• Competitive salary range.
• Equity grants.
• Comprehensive health benefits.
• Retirement benefit programs.
• Annual bonus program.
• Opportunity to work in a dynamic environment.
• Support for professional development.
• Collaborative team culture.
• Access to cutting-edge technology.
• Impactful work in advancing biological research.