Senior Technical Writer - Remote

Overview

The Senior Technical Writer will create documentation and content experiences that help customers maximize the use of Salesforce products while collaborating with various teams in an Agile environment.

In Short

• Produce documentation for technical audiences.
• Work in a hybrid office environment in San Francisco, CA.
• Collaborate with writers, product managers, and engineers.
• Develop in-app assistance, guides, and training materials.
• Maintain high standards of quality and attention to detail.
• Measure the success of content produced.
• Adapt to fast-paced and changing environments.
• Utilize source control software and XML-based tools.
• Advocate for customer needs and solutions.
• Contribute to innovative content strategies.

Requirements

• 3+ years of experience in technical writing.
• Ability to write clear and concise content.
• Strong problem-solving skills.
• Excellent communication and teamwork abilities.
• Experience with Agile development methodologies.
• Familiarity with DITA and structured authoring.
• Ability to manage multiple deliverables under tight deadlines.
• Experience with content measurement techniques.
• Comfort with learning complex technologies.
• Team player with a learner's mindset.

Benefits

• Competitive salary range of $111,200 to $152,900.
• Incentive compensation and equity options.
• Comprehensive benefits package.
• Opportunities for career growth and performance development.
• Inclusive and diverse workplace culture.
• Support for work-life balance.
• Access to innovative tools and technologies.
• Commitment to equality and non-discrimination.