Senior Technical Writer - Remote

Overview

The Senior Technical Writer is responsible for developing concise technical documentation for Adtran products, ensuring adherence to company standards and guidelines.

In Short

• Develop online help, software and troubleshooting guides.
• Define and analyze customer requirements for documentation.
• Collaborate with engineers and product managers for accurate documentation.
• Drive SME reviews of technical publications.
• Manage multiple complex projects independently.
• Utilize strong interpersonal skills to build consensus.
• Estimate work effort and complete assignments on schedule.
• Maintain productive relationships with stakeholders.
• Strong attention to detail and troubleshooting skills required.
• No travel is expected for this position.

Requirements

• Bachelor’s Degree in Technical Writing or related field.
• 5+ years of technical writing experience in a high-tech environment.
• Solid understanding of telecommunication networking concepts.
• Experience with MadCap Flare or similar tools.
• Strong writing and communication skills.
• Knowledge of structured authoring and single-sourcing content.
• Experience with Markdown and Git is a plus.
• Practical understanding of technical concepts.
• Excellent negotiation and presentation skills.
• Attention to detail is crucial.

Benefits

• Diverse and inclusive team environment.
• Opportunities for growth and innovation.
• Global presence with a focus on broadband access.
• Emphasis on communication and collaboration.
• Strong customer advocacy.