CX Specialist - Remote

Overview

[solidcore] is looking for a full-time CX Specialist to join our Client Experience team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will act as a Client advocate and interface between all related departments on the Client’s behalf.

In Short

• Full-time position in Client Experience team
• Empathetic and strategic team member
• Acts as Client advocate
• Interfaces with various departments
• Provides timely updates to clients
• Enhances day-to-day processes
• Increases client happiness
• Remote opportunity
• Must be located in North Carolina or Florida
• Must live within 25 miles of a [solidcore] studio

Requirements

• Organized and highly skilled communicator
• Experience in client advocacy
• Ability to solve problems creatively
• Strong interpersonal skills
• Ability to work collaboratively with teams

Benefits

• Opportunity to work remotely
• Engaging work environment
• Focus on client satisfaction