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CX Specialist - Remote

Posted 5 weeks ago
[solidcore] logo

[solidcore]

Customer Service
Full Time
NC, USA

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Overview

[solidcore] is looking for a full-time CX Specialist to join our Client Experience team. Our ideal team member is empathetic, strategic, mission-driven, and puts people first, with a knack for creative problem-solving. This person will act as a Client advocate and interface between all related departments on the Client’s behalf.

In Short

  • Full-time position in Client Experience team
  • Empathetic and strategic team member
  • Acts as Client advocate
  • Interfaces with various departments
  • Provides timely updates to clients
  • Enhances day-to-day processes
  • Increases client happiness
  • Remote opportunity
  • Must be located in North Carolina or Florida
  • Must live within 25 miles of a [solidcore] studio

Requirements

  • Organized and highly skilled communicator
  • Experience in client advocacy
  • Ability to solve problems creatively
  • Strong interpersonal skills
  • Ability to work collaboratively with teams

Benefits

  • Opportunity to work remotely
  • Engaging work environment
  • Focus on client satisfaction

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