Client Success Coordinator - Remote

Overview

The Client Success Coordinator plays a vital role in supporting the execution of campaigns and managing creator relationships to ensure successful outcomes for clients.

In Short

• Support Senior Client Success Managers in executing campaigns.
• Manage internal workflows and creator relationships post-sale.
• Own creator communication and ensure information flow.
• Exhibit excellent timeline management and ownership of deadlines.
• Handle the entire creator content process from briefs to posting.
• Collaborate with internal teams to advance campaigns.
• Collect and analyze post-campaign data for reporting.
• Maintain strong relationships with Client Success Managers.
• Demonstrate attention to detail in a fast-paced environment.
• Engage with social media platforms to connect with creators.

Requirements

• Experience in a fast-paced environment.
• Ability to manage multiple priorities simultaneously.
• Commitment to self-improvement and feedback.
• Client-focused with relationship-building skills.
• Strong analytical skills and comfort with data.
• Expertise in social media engagement.

Benefits

• Flexible vacation policy.
• Competitive health benefits.
• Team offsites and social events.
• Learning and development budgets.
• 401K matching programs.
• Supportive company culture focused on improvement.