Salesforce CRM Administrator - Remote

Overview

As a Salesforce CRM Administrator, you will play a crucial role in managing and optimizing our Salesforce system. This position is key to ensuring our company capitalizes on the benefits offered by the Salesforce CRM platform. You will be responsible for maintaining the integrity of the CRM system, managing user access, performing system upgrades, and troubleshooting any issues that arise. Your expertise will help streamline our sales operations and enhance the efficiency of our sales team. In this role, you will work closely with stakeholders to gather requirements, customize the Salesforce platform to meet business needs, and provide ongoing support and training to users. Your ability to analyze data and generate reports will be instrumental in driving strategic decisions within the company. This role demands a detail-oriented individual with strong problem-solving skills and the ability to manage multiple tasks in a fast-paced environment. By leveraging your Salesforce expertise, you will help improve user adoption, maintain high data quality, and ensure seamless integration with other business applications. Your contributions will be critical in supporting the company’s growth and operational efficiency.

In Short

• Oversee user and license management in Salesforce.
• Perform daily administrative tasks for the CRM system.
• Conduct regular system audits and prepare for upgrades.
• Import leads and maintain sales cloud data.
• Manage Salesforce configuration and customization.
• Resolve user support tickets and provide ongoing support.
• Document processes and changes within the system.
• Collaborate with stakeholders to gather requirements.
• Enhance user adoption and maintain data quality.
• Support company growth and operational efficiency.

Requirements

• Bachelor's degree in computer science or related field.
• Salesforce certified administrator certification.
• 3 years of experience as a Salesforce administrator.
• In-depth knowledge of Salesforce products.
• Proficiency in managing Salesforce databases.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Must have a laptop/desktop meeting minimum qualifications.
• High-speed internet access required.

Benefits

• Work from home.
• Access to diverse projects.
• Opportunities for professional growth.
• Collaboration with diverse teams.
• No commute time.
• No dress code (unless there’s a meeting!).
• Eco-friendly work lifestyle.
• Exposure to a multicultural team.
• Potential for long-term engagement.
• Improved work-life balance.