Salesforce Administrator - Remote

Overview

As our Salesforce Administrator you’ll play a critical role in ensuring our internal teams operate efficiently through a well-optimized CRM system. You’ll support and improve our Salesforce environment, helping drive productivity and data accuracy across departments.

In Short

• Drive the implementation and customization of Salesforce features and ensure their adoption
• Collaborate with cross-functional teams to gather requirements and develop solutions within Salesforce to support workflows, approval processes, and automations
• Set up and manage integrations (e.g., with Jira, Freshdesk, SMS/Voice platform)
• Monitor and maintain data integrity within the Salesforce platform
• Create and maintain documentation for Salesforce processes and procedures
• Stay current with Salesforce updates and best practices to ensure optimal performance of the platform
• Conduct training sessions and workshops for end-users to maximize Salesforce utilization
• Provide technical support and troubleshooting for Salesforce users across the organization
• Manage user accounts, profiles, and permissions within Salesforce

Requirements

• Experience with Salesforce administration
• Strong understanding of CRM systems and data management
• Ability to work collaboratively in a multicultural environment
• Excellent problem-solving skills
• Strong communication and training skills

Benefits

• Opportunity to work in a fast-growing, multicultural team
• Flexible working environment
• Impactful work that drives digital transformation