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Staff Business Systems Analyst - Remote

Posted 2 weeks ago
Sales / Business
Full Time
Worldwide

Overview

As a Staff Business Systems Analyst at Zscaler, you will play a crucial role in organizing and managing projects within the Customer Success Operations Program, ensuring on-time completion and effective communication across various business levels.

In Short

  • Organize and manage all phases of assigned projects.
  • Develop detailed project plans outlining goals, requirements, and timelines.
  • Act as a business liaison to IT for system issues.
  • Communicate effectively with various business levels throughout projects.
  • Over 7 years of experience in enterprise SaaS or business systems analysis.
  • Bachelor's degree in a technical field or equivalent experience.
  • Proficient in Salesforce and building roadmaps.
  • Salesforce and Certinia Certifications are preferred.
  • Experience in customer success or professional services is a plus.
  • Be part of a collaborative and fast-paced environment.

Requirements

  • 7+ years of experience in enterprise SaaS companies.
  • Bachelor's degree in a technical field or equivalent practical experience.
  • Proficiency in Salesforce and project management.
  • Strong communication skills.

Benefits

  • Various health plans.
  • Time off plans for vacation and sick leave.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks and more!
Zscaler logo

Zscaler

Zscaler is a global leader in cloud security, dedicated to providing a secure, cloud-enabled digital future for its customers. The company prides itself on its Sales and Go-to-Market team, which consists of passionate professionals focused on nurturing trusted partnerships and delivering exceptional customer experiences. Zscaler's collaborative approach involves various teams, including Sales, Customer Success, and Technology Partnerships, working together to showcase the agility and power of cloud transformation. With a commitment to innovation and excellence, Zscaler aims to solidify its position as a frontrunner in the cloud security industry.

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