Remote Otter LogoRemoteOtter

Sr. Staff Technical Operations Specialist - Remote

Posted 2 days ago
DevOps / Sysadmin
Full Time
USA
$136,500 - $195,000 USD/year

Overview

The Sr. Staff Technical Operations Specialist oversees the operations and functioning of the Detection & Response team, ensuring streamlined SOC operations and effective project management in security engineering.

In Short

  • Oversee Root Cause Analysis (RCA) activities and documentation.
  • Utilize Agile methodologies for project management.
  • Lead security engineering projects and collaborate with teams.
  • 7+ years of experience in technical operations or security roles.
  • Strong knowledge of security incident response and threat analysis.
  • Proficient in Agile tools like Asana and JIRA.
  • Experience with RCA methodologies such as 5 Whys.
  • Strong analytical thinking and problem-solving skills.
  • Effective communication abilities.
  • US citizenship required for this role.

Requirements

  • 7+ years in technical operations, program management, or security-related roles.
  • Strong knowledge of security incident response, threat analysis, and risk management principles.
  • Proficient in agile project management (e.g., Scrum, Kanban) using tools like Asana and JIRA.
  • Demonstrated strengths in analytical thinking, problem-solving, and effective communication.
  • US citizenship is required for this position due to the nature of the customers assigned to this role.

Benefits

  • Various health plans.
  • Time off plans for vacation and sick time.
  • Parental leave options.
  • Retirement options.
  • Education reimbursement.
  • In-office perks, and more!
Zscaler logo

Zscaler

Zscaler is a global leader in cloud security, dedicated to providing a secure, cloud-enabled digital future for its customers. The company prides itself on its Sales and Go-to-Market team, which consists of passionate professionals focused on nurturing trusted partnerships and delivering exceptional customer experiences. Zscaler's collaborative approach involves various teams, including Sales, Customer Success, and Technology Partnerships, working together to showcase the agility and power of cloud transformation. With a commitment to innovation and excellence, Zscaler aims to solidify its position as a frontrunner in the cloud security industry.

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