Project Coordinator - Remote

Overview

The Project Coordinator is a key role in delivering customer service directly to top-tier clients, ensuring high customer satisfaction and meeting SLA expectations for projects.

In Short

• Coordination of deployment processes.
• Coordinating with multiple internal teams via various tools (CRM, FTM, CIM, AX, Kinaxis, ServiceNow).
• Understanding order processing with attention to detail.
• Working in a team environment.
• Developing understanding of inventory management principles.
• Managing project tools including Client dashboards, Smartsheets, and MS Excel.
• Driving deployment requirements through demand planning tools.
• Project management experience is a plus.

Requirements

• Bachelor’s degree in IT/Business Administration or related field.
• Strong customer service skills.
• Excellent organization skills and process expertise.
• Ability to deal with ambiguity.
• Excellent verbal and written communication skills.
• Ability to meet aggressive deadlines.
• Analytical with excellent problem-solving skills.
• Team-oriented and active participant in accomplishing team goals.
• Ability to work with little or no supervision.

Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Life and disability insurance options.
• 401(k) plan with matching provision.
• Paid time off and personal sick leave.