Mortgage Loan Processor - Remote

Overview

The Mortgage Loan Processor plays a crucial role in facilitating the smooth and efficient processing of manufactured home loan applications, ensuring borrowers receive the support they need throughout the process.

In Short

• Review and verify borrower documents for accuracy and completeness.
• Communicate with borrowers to gather required information and address concerns.
• Collaborate with underwriters to resolve discrepancies in loan files.
• Ensure compliance with regulatory guidelines during the loan process.
• Provide administrative support during peak times, including data entry and file organization.
• Utilize mortgage software to track loan statuses and progress.
• Maintain a professional demeanor while building rapport with borrowers.
• Conduct quality control checks on loan files for compliance.
• Work independently and collaboratively in a fast-paced environment.
• Support a mission-driven team focused on improving housing affordability.

Requirements

• 2-3+ years of experience in consumer loan or mortgage processing.
• Proficiency in Microsoft Office and mortgage software tools.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Familiarity with industry regulations and compliance requirements.
• Ability to manage multiple tasks in a deadline-driven environment.
• Customer-oriented mindset focused on exceptional service.
• Self-motivated and proactive team player.

Benefits

• Competitive compensation with potential for bonuses.
• Equity in the company for all employees.
• Comprehensive health coverage including medical and dental.
• Flexible spending accounts for managing expenses.
• Training and licensing support for professional growth.
• Generous paid time off policy.
• Wellbeing programs and resources for employees.
• Paid parental leave for growing families.
• Opportunities for career growth and advancement.
• A supportive and inclusive company culture.