Borrower Processor - Remote

Overview

The Zippy Borrower Processor plays a crucial role in facilitating the smooth and efficient processing of manufactured home loan applications, ensuring timely completion of loan files and contributing to the overall success of loan origination operations.

In Short

• Review and verify borrower documents for accuracy and completeness.
• Communicate with borrowers over the phone to gather required information.
• Collaborate with underwriters to resolve discrepancies during loan processing.
• Adhere to regulatory guidelines throughout the loan processing.
• Perform administrative tasks related to loan processing.
• Maintain confidentiality and handle sensitive information with care.
• Provide guidance to borrowers regarding the loan application process.
• Conduct quality control checks on loan files.
• Utilize mortgage software to track loan status.
• Demonstrate strong organizational and communication skills.

Requirements

• 2-3 years’ experience in consumer loan or mortgage processing.
• Proficiency in Microsoft Office and mortgage software.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Familiarity with loan industry regulations and compliance.
• Ability to work independently and collaboratively.
• Customer-oriented mindset focused on delivering exceptional service.
• Comfortable in a digital remote environment.
• Ability to manage multiple tasks simultaneously.
• Desire to create better consumer outcomes.

Benefits

• Competitive salary with potential for bonuses.
• Equity in the company for all employees.
• Remote work flexibility.
• Comprehensive health coverage including medical, dental, and vision.
• Paid time off and wellbeing programs.
• Training and licensing support.
• Parental leave and no meeting Wednesdays.
• Career growth opportunities.
• Access to a vibrant remote community.
• Supportive and inclusive company culture.