Mortgage Loan Processor - Remote

Overview

Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable.

In Short

• Serve as the primary point of contact for customers from processing through closing.
• Manage loan files proactively, completing all processing, pre-underwriting, and pre-closing tasks.
• Review and verify documentation for compliance with investor guidelines.
• Partner with agents to gather required information and keep them updated.
• Submit complete, high-quality files to underwriting.
• Coordinate closings and assist with post-closing follow-ups.
• Identify opportunities to improve processes and technology.
• Walk customers through their Closing Disclosure.

Requirements

• Understanding of the mortgage lending process.
• Ability to handle multiple purchase applications simultaneously.
• Strong written and verbal communication skills.
• Strong performance in team environments.
• Detail orientation with a strong focus on quality.
• Superior customer centricity.

Benefits

• Explore multiple career paths across Tomo.
• Competitive Pay & Benefits designed to support your whole self.
• All teammates receive stock options.
• Learn from experienced leaders who are invested in your growth.
• Inclusive culture that celebrates diverse backgrounds.