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Learner Success Advocate - AI Powered Automated Workflows - Remote

Posted 4 weeks ago
Customer Service
Part Time
CA, USA
$18/hr

Overview

As a Learner Success Advocate for the AI Powered Automated Workflows course, you will serve as the main point of contact and guide for learners enrolled in our cutting-edge program focused on mastering prompt engineering and AI communication techniques.

In Short

  • Serve as the primary point of contact for AI workflow learners.
  • Foster trust and connection while supporting learners.
  • Lead weekly communications and provide motivational updates.
  • Conduct check-ins for at-risk learners.
  • Join live sessions as a moderator and co-host.
  • Track learner activity and participation.
  • Provide light grading and feedback.
  • Maintain organized documentation of learner progress.
  • Work approximately 15–20 hours per week.
  • Compensation starts at $18/hr.

Requirements

  • 2+ years in customer-facing, education, or coaching roles.
  • Knowledge or interest in AI technologies.
  • Strong communication skills for diverse audiences.
  • Experience with Slack, Zoom, and LMS platforms.
  • Ability to work autonomously in a remote environment.

Benefits

  • Flexible working hours.
  • Opportunity to support adult learners.
  • Engagement with cutting-edge AI technology.
  • Work in a remote-first startup environment.
  • Be part of a diverse and passionate team.
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Ziplines

Ziplines, Inc. is a leading education company that collaborates with universities to provide industry-focused certificate courses designed to equip professionals for the demands of a digital-first workforce. With a strong commitment to learner satisfaction, Ziplines empowers thousands of adult learners each year to advance their careers by building essential knowledge, skills, and credentials. The company boasts a high recommendation rate among its learners and consistently achieves excellent net promoter scores. Ziplines fosters a supportive and innovative environment, prioritizing outcomes for students while promoting a culture of trust, humility, curiosity, and diversity.

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