Account Manager - Disposition - Remote

Overview

As an Account Manager - Disposition, you will play a key role in the Zenjob team, acting as the central contact for large and important customer projects, developing individual staffing strategies, and ensuring operational excellence.

In Short

• Manage a portfolio of important and complex clients.
• Build and maintain trusting relationships with clients.
• Implement efficient processes for quality management.
• Utilize KPIs and data sources for customer relationship development.
• Provide tailored staffing solutions for clients.
• Engage in regular performance discussions with clients.
• Support onboarding and activation of new clients.
• Work in a dynamic environment with a focus on innovation.
• Contribute to the strategic direction and growth of Zenjob.
• Collaborate with teams to ensure customer satisfaction.

Requirements

• Completed degree or comparable training.
• Experience in account management, ideally with major clients.
• Fluent in German and English.
• Strong communication skills for client partnership management.
• Project management skills and experience in developing new processes.
• Hands-on mentality to drive client success.
• High affinity for digital solutions and tools like Salesforce, Aircall, and Asana.
• Analytical skills for data-driven decision making.
• Self-initiative, solution-oriented thinking, and flexibility.
• Willingness for regular client visits and long-term partnership maintenance.

Benefits

• Innovative mission with opportunities for learning and idea sharing.
• Unique team spirit with a focus on collaboration.
• 28 paid vacation days, increasing with tenure.
• Hybrid working model with up to 2 days remote work per week.
• Support for personal growth with a training budget.
• Health benefits including a fitness subsidy.
• Monthly mobility allowance for public transport and bike-sharing.
• Quarterly team events and celebrations.