Senior Product Marketing Manager - Remote

Overview

Zendesk is a global leader in customer and employee service software, seeking an experienced Senior Product Marketing Manager to drive product, sales, and adoption initiatives for our Online business.

In Short

• Drive product marketing initiatives for Zendesk’s online service business.
• Define and execute go-to-market strategies to achieve service goals.
• Collaborate cross-functionally with product, sales, and marketing teams.
• Craft compelling product narratives and messaging for key stakeholders.
• Support customer engagements as a subject matter expert.
• Analyze market insights, customer needs, and competitor landscape.
• Evangelize Zendesk through public speaking and analyst briefings.
• Bring innovative ideas to improve deliverables and processes.
• Work independently in a fast-paced, startup-like environment.
• Foster a customer-first mentality in all initiatives.

Requirements

• 5-7+ years of product marketing experience in software and technology.
• Experience in product-led growth companies and online B2B selling.
• Exceptional storytelling ability and analytical skills.
• Strong project management skills with attention to detail.
• Ability to engage effectively with senior leadership.
• Bachelor's degree in Marketing, Business Administration, or related field.
• Comfortable operating independently with tight deadlines.
• Passion for understanding and addressing customer needs.

Benefits

• Competitive salary range of $148,000.00 - $222,000.00/year.
• Potential for bonuses and benefits.
• Flexible hybrid working model.
• Inclusive and diverse workplace culture.
• Opportunities for professional growth and development.