Site Reliability Engineer - Remote

Overview

Zapier is looking for a Site Reliability Engineer to strengthen its reliability posture by improving observability, incident response, and service ownership.

In Short

• Join a remote-first team at Zapier focused on automation and AI.
• Work on improving the reliability of Zapier’s internal platform.
• Collaborate with product teams to enhance observability and incident response.
• Participate in on-call rotations and contribute to incident response processes.
• Write production-grade code in languages like Go and Python.
• Utilize cloud technologies such as AWS and Kubernetes.
• Engage in knowledge sharing and mentoring within the team.
• Explore AI tools to improve operational workflows.
• Drive improvements in performance and reliability.
• Align with Zapier’s values in a collaborative environment.

Requirements

• 4+ years in systems, infrastructure, or backend software roles.
• Experience with infrastructure-as-code (Terraform) and cloud services (AWS).
• Hands-on experience with observability tools and practices.
• Strong coding skills in Go, Python, or similar languages.
• Ability to diagnose incidents and coordinate responses.
• Proactive in reducing toil and automating processes.
• Effective communicator in various formats.
• Curiosity and openness towards new tools and ideas.

Benefits

• Work in a flexible, remote-first environment.
• Collaborate with a diverse and inclusive team.
• Engage with cutting-edge technologies and practices.
• Opportunity for personal and professional growth.
• Contribute to meaningful projects that impact customers.