Site Reliability Engineer - Remote

Overview

Site Reliability Engineers play a critical role in Dropbox’s success. Our SRE team drives impact across engineering by optimizing web services and developing Magic Pocket, our in-house multi-exabyte storage system.

The team is made up of hybrid systems and software engineers who take ownership of managing large-scale infrastructure, while continuously improving its reliability and automation. SREs are embedded within our platform organization, working at the intersection of development and operations.

We're looking for engineers who are passionate about building and scaling infrastructure software. You’ll be part of a small, high-impact team helping shape the backbone of Dropbox’s global platform.

In Short

• Build scalable infrastructure to manage metadata for hundreds of billions of files, hundreds of petabytes of user data, and millions of concurrent connections
• Design systems and processes that enable Dropbox engineers to deploy and manage their software in production
• Automate server provisioning to reduce manual effort for networking and data center operations teams
• Collaborate closely with engineers across teams to co-develop solutions that align with business needs
• Reduce risk related to reliability by improving durability, availability, performance, and correctness across systems
• On-call work may be necessary to help address bugs, outages, or other operational issues

Requirements

• Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience
• 5+ years of industry experience in software engineering or infrastructure
• Strong foundation in system reliability, including scalability, efficiency, OS, networking, or hardware
• Proficient in debugging, automation, algorithms, data structures, and software development
• Demonstrated ability to lead technical projects, define milestones, and drive cross-functional collaboration
• Skilled at solving complex, ambiguous problems and improving the resilience of large-scale systems

Benefits

• Experience mentoring junior team members and supporting their professional development
• Strong customer focus, with the ability to incorporate stakeholder feedback to deliver high-impact solutions
• Proven track record of partnering with leadership to define goals and execute multi-phase project roadmaps