Healthcare Data Operations Analyst - Remote

Overview

The Healthcare Data Operations Analyst will join Zócalo Health at a critical time in the history of our company and of primary care. The opportunity for impact is large and growing, and Zócalo Health will lead the transition from fee-for-service to value-based care for the growing Latino community in the U.S.

In Short

• Own data reconciliation and reporting workflows needed to submit accurate RTF/OTF files to Medicaid health plans
• Gather, validate, and prepare data from multiple sources (EHR, eligibility files, outreach tracking sheets, care coordination documentation)
• Identify missing or inconsistent fields and partner with Operations to resolve issues
• Track submission schedules, confirmation receipts, and errors requiring follow-up
• Maintain documentation including version control, change logs, SOPs, and reporting calendars
• Monitor metrics such as outreach outcomes, data completeness, and submission acceptance rates
• Collaborate with Product/Data teams to translate today’s manual workflows into future automation
• Support one-off and recurring health plan data requests with accuracy and urgency

Requirements

• 2–4 years of experience working with healthcare data in an operations or reporting capacity
• Proficiency with Google Sheets or Excel (vlookups, pivots, QA techniques)
• Experience working with EHR or care-management data
• Strong attention to detail — able to catch errors before they reach the payer
• Excellent communication skills to collaborate with Operations and cross-functional teams
• Ability to thrive in a fast-moving startup environment with evolving processes

Benefits

• Comprehensive benefits including medical, dental, and vision
• 401k
• Generous PTO policy (up to 15 days per year for FT employees)
• $1,000 home office stipend
• We provide the equipment needed for this role.
• Opportunity for rapid career progression with plenty of room for personal growth.