Remote Otter LogoRemoteOtter

Account Manager, German Language - Remote

Posted 6 weeks ago
Sales / Business
Full Time
Germany

Overview

The Account Manager will partner closely with assigned Brand Ambassadors to help them grow their business while providing exceptional service, acting as a strategic partner to drive performance and achieve goals.

In Short

  • Act as a strategic partner for Brand Ambassadors.
  • Deliver personalized customer service.
  • Track and analyze key performance indicators (KPIs).
  • Maintain clear communication with Brand Ambassadors.
  • Resolve issues related to customer care and orders.
  • Provide training and development support.
  • Build strong professional relationships.
  • Engage through social media and webinars.
  • Participate in company and Brand Ambassador meetings.
  • Produce monthly accountability reports.

Requirements

  • 3+ years of account management or customer support experience.
  • Ability to communicate clearly in person and in writing.
  • Fluent in German and English.
  • High attention to detail.
  • Proactive issue resolution.
  • Teamwork and individual work effectiveness.
  • Thorough understanding of the pay plan.
  • Outstanding customer experience skills.
  • Promote Younique’s mission in every interaction.

Benefits

  • Opportunity to work remotely.
  • Engagement with a supportive community.
  • Professional development opportunities.
  • Access to company resources and training materials.
  • Participation in leadership events.
Younique logo

Younique

Younique is a dynamic company focused on empowering individuals through beauty and personal care products. With a commitment to exceptional customer service, Younique provides support to its Brand Ambassadors, Brand Affiliates, and customers across various channels. The company fosters a collaborative environment where employees are encouraged to develop their skills and meet performance metrics, ensuring a high level of customer satisfaction. Located in Lehi, Utah, Younique emphasizes a professional yet friendly approach to customer care, making it a leader in the cosmetics and multi-level marketing industry.

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