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Yondr School Onboarding Specialist - Remote

Posted 4 weeks ago
Customer Service
Full Time
USA

Overview

The Yondr School Onboarding Specialist plays a central role in the life cycle of Yondr’s small school partners, ensuring partner success throughout the partner journey from onboarding to success and annual recommitment to being a Yondr phone-free school.

In Short

  • Facilitate onboarding webinars for new small school partners.
  • Follow up with attendees to send online course credentials and resources.
  • Check in with partners to confirm readiness and facilitate next steps.
  • Help troubleshoot implementation barriers.
  • Manage an automated nurture program for new partners.
  • Field inbound questions and support requests.
  • Manage ongoing outreach and support for small school partners.
  • Assess needs for pouch fulfillment and place orders.

Requirements

  • Bachelor’s Degree.
  • 2+ years of experience in customer service, education, or a related field.

Benefits

  • Competitive salary.
  • 401K plan.
  • Health, dental & vision insurance.
  • A dynamic & inclusive work environment.
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Yondr

Yondr is dedicated to creating phone-free spaces that foster genuine connection, focus, and creativity for artists, educators, organizations, and individuals worldwide. With a mission to eliminate distractions from technology, Yondr operates across various sectors, primarily in education and live events. The company supports schools by implementing cell phone-free programs, providing necessary resources and training for educators. Additionally, Yondr collaborates with top artists in music and comedy to create immersive live performances, allowing audiences to engage fully without the interference of mobile devices.

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