Technical Solutions Consultant - Remote

Overview

We are seeking a skilled and customer-focused Technical Solutions Consultant to join our Client Services team. Reporting to the Strategy Manager, this role will be responsible for delivering technical onboarding, solution design, and ongoing implementation support for some of Xtremepush’s most complex and strategic clients.

In Short

• Lead technical discovery sessions with new clients and prospects to understand platform architecture, data sources, and CRM requirements.
• Define integration approaches across SDK, API, Webhooks, batch imports, and Kafka ingestion methods.
• Design end-to-end customer engagement solutions using Xtremepush features.
• Translate business use cases into scalable technical implementations.
• Guide clients through mobile and web SDK integrations.
• Support setup of push notifications, email, SMS, in-app messaging, and web messaging channels.
• Support implementation of lifecycle campaigns, triggered journeys, promotions, and segmentation strategies.
• Act as the technical point of contact for assigned enterprise clients.
• Partner with Account Managers and Customer Success to deliver a consistent client experience.
• Share knowledge across global Client Services teams.

Requirements

• 2–5 years experience working with CRM, marketing automation, CDP, or SaaS platforms.
• Strong understanding of APIs, JSON, and data integration concepts.
• Experience with event-driven architectures and customer data models.
• Strong problem-solving skills and attention to detail.
• Ability to communicate technical concepts to both technical and non-technical stakeholders.
• Experience with Kafka, webhooks, SDK integrations, or cloud-based platforms is preferred.

Benefits

• Work in a fast-moving environment.
• Opportunity for continuous improvement and enablement.
• Engage with enterprise clients on complex integrations.
• Collaborate with cross-functional teams.
• Flexible working arrangements due to the remote nature of the role.