Senior Client Success Manager - Remote

Posted 24 weeks ago

Sales / Business

Full Time

Switzerland

Overview

Join Xelon – The #1 Swiss Cloud Enabler. Are you excited about cloud technology and motivated to help companies reach their full potential with innovative solutions? At Xelon, our mission is to empower companies with precise Swiss cloud infrastructure to enable innovations in industries such as finance and healthcare. As we continue to grow, we are looking for a dedicated Senior Client Success Manager to strengthen our dynamic team and make a real difference.

In Short

Act as a liaison between Xelon and our clients, ensuring their success and driving revenue growth.
Build and maintain trusting, long-term relationships with key stakeholders.
Identify upselling and cross-selling opportunities for Xelon's IaaS, PaaS, and SaaS solutions.
Use your technical expertise to advise clients on implementing Xelon's cloud solutions.
Develop and implement account plans tailored to client goals.
Monitor account performance to meet or exceed revenue targets.
Conduct technical discovery sessions and provide recommendations.
Collaborate closely with sales and product teams.
Continuously track relevant success metrics and provide regular business reviews.
Identify potential challenges early and implement countermeasures.

Requirements

5+ years of experience in client success, account management, or sales in a tech or cloud environment.
Proven ability to maintain and develop relationships with enterprise customers.
Strong understanding of cloud infrastructure, SaaS, and technical integrations.
Excellent communication and teamwork skills.
Successful track record in achieving and exceeding sales targets.
Analytical mindset with experience in using data for decision-making.
Fluent in German and English (French is a plus).

Benefits

Opportunity to contribute significantly to the growth of an emerging tech startup.
Flexible working hours and remote options.
Experience the dynamics of a tech startup.
Join a young, dynamic team working towards common goals.

Xelon

Xelon is a leading Swiss cloud enabler dedicated to empowering businesses with innovative cloud technology solutions. With a mission to strengthen companies through precise Swiss cloud infrastructure, Xelon facilitates innovation across various sectors, including finance and healthcare. The company offers state-of-the-art cloud infrastructure solutions, aiming to help organizations innovate and grow securely, sustainably, and efficiently. As a dynamic tech startup, Xelon fosters a collaborative environment where team members can contribute significantly to the company's growth and success.

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