Program Relations Manager - Remote

Overview

The Program Relations Manager at Cencora plays a vital role in supporting healthcare professionals and their patients by facilitating communication and navigation through patient support programs (PSPs). This position is essential for improving patient journeys and ensuring they receive the necessary support and information.

In Short

• Acts as the primary contact for healthcare professionals (HCPs) regarding PSPs.
• Facilitates communication between PSPs and healthcare providers.
• Develops relationships with physicians and their staff.
• Coordinates reimbursement activities and assists with pharmacy services.
• Monitors patient journeys and resolves issues proactively.
• Completes relevant reports and attends medical events.
• Requires travel within an assigned territory.
• Minimum five years of experience in healthcare or pharmaceutical industries.
• Strong communication and organizational skills are essential.
• Fluency in French and/or English may be required.

Requirements

• Bachelor’s degree in healthcare or related discipline.
• Five years of experience in healthcare or pharmaceutical industries.
• Experience with patient support programs and reimbursement navigation.
• Strong interpersonal and leadership skills.
• Ability to meet deadlines and manage multiple tasks.
• Valid Driver’s License and reliable transportation.
• Background in clinical settings is an asset.
• Knowledge of reimbursement structures and processes.
• Strong analytical and critical thinking skills.
• Customer service orientation.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including backup care and adoption assistance.
• Paid parental and caregiver leave.
• Training programs and professional development resources.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture and equal employment opportunities.
• Commitment to reasonable accommodations for individuals with disabilities.
• Support for physical, emotional, financial, and social wellness.
• Access to employee resource groups.
• Flexible work environment.