Bilingual Administration & Co-Pay Assistant - Remote

Overview

The Bilingual Administration & Co-Pay Assistant plays a crucial role in providing administrative support, processing co-pay requests, and ensuring effective communication within the healthcare environment.

In Short

• Perform general administrative tasks such as handling mail and maintaining filing systems.
• Process co-pay requests for patients, pharmacies, and doctors.
• Liaise with program managers and accounting for payment accuracy.
• Compile information for reports and audits.
• Manage multiple projects across departments.
• Communicate effectively with internal and external contacts.
• Ensure compliance with policies and procedures.
• Assist with various scheduled and unscheduled projects.
• Maintain positive working relationships.
• Report adverse events to the appropriate departments.

Requirements

• Post-secondary education in a related field.
• 3-5 years of administrative experience in a pharmaceutical setting.
• Proficiency in Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work independently and in a team environment.
• Bilingualism in French and English is required.
• Attention to detail and strong organizational skills.
• Ability to adapt to change and learn new skills.
• Strong analytical and problem-solving skills.
• Ability to meet deadlines consistently.

Benefits

• Comprehensive medical, dental, and vision care.
• Support for working families, including parental leave.
• Professional development resources and training programs.
• Opportunities for mentorship and volunteer activities.
• Inclusive culture that supports team members' well-being.