Technical Account Manager (eCommerce and CMS) - Remote

Posted 17 weeks ago

Project Management

Full Time

USA

65000 - 80000/year

Technical Account Management

Overview

The Technical Account Manager (TAM) is responsible for managing delivery on our eCommerce and CMS accounts while partnering closely with our Development team. This hybrid role requires strong analytical skills and the ability to communicate technical concepts to non-technical users.

In Short

Manage eCommerce and CMS accounts
Work closely with development teams
Gather and translate business requirements
Conduct internal and external meetings
Document and communicate project results
Prioritize initiatives and manage resources
Ensure timely completion of projects
Build strong client relationships
Analyze and improve business processes
Work in a remote-first culture

Requirements

2-4 years of experience in professional services
Familiarity with eCommerce and CMS platforms
Exceptional analytical and conceptual thinking skills
Excellent documentation and communication skills
Experience managing project budgets
Strong EQ and professionalism
Bachelor’s degree in business or technology
Experience with platforms like Wordpress, Magento, Shopify a plus
Familiarity with Google Analytics and PPM tools

Benefits

Unlimited PTO
Flexible schedules and remote work options
100% paid parental leave
401(k) matching
Comprehensive medical, dental, and vision insurance
Annual Class Pass credits
Extended holiday breaks
Supportive work environment

WPROMOTE

Wpromote is a dynamic and rapidly growing digital marketing agency recognized as one of the best places to work by Ad Age and Glassdoor. With a commitment to fostering a diverse and inclusive work environment, Wpromote prioritizes employee well-being through flexible work arrangements, unlimited PTO, and comprehensive benefits. The company emphasizes collaboration and innovation, encouraging its team members to build strong client relationships while pursuing growth opportunities. With office hubs in major cities like Los Angeles, Chicago, and New York, Wpromote offers a supportive atmosphere for professional development and teamwork.

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