Account Manager - Higher Education Custom Programs - Remote

Overview

The Account Manager will be the primary point of contact for university partners, focusing on delivering excellent customer service and developing travel programs.

In Short

• Develop rapport with university partners.
• Act as a thought leader for university clients.
• Meet and exceed retention goals to maximize revenue.
• Manage deadlines and work tasks effectively.
• Communicate with teams and clients.
• Create educational travel itineraries.
• Utilize CRM for sales and program management.
• Track financial aspects of programs.

Requirements

• Bachelor's Degree in Business Administration or related field.
• 2+ years of travel or event planning experience.
• Successful customer service experience.
• Desire to work in a fast-paced environment.
• Highly self-driven with strong motivation.
• Openness to learning and growth.
• Proactive and team-oriented.
• Strong problem-solving skills.
• Excellent communication and presentation skills.
• Ability to travel domestically and internationally.

Benefits

• Fun and driven work environment.
• Comprehensive medical, dental, and vision coverage.
• Generous PTO and paid holidays.
• Tuition reimbursement and professional development support.
• Flexible work schedule with remote options.
• Opportunities for paid and discounted travel.
• Participation in Employee Resource Groups.
• Onsite fitness center and café at select locations.