Remote Otter LogoRemoteOtter

HR Systems and Support Administrator - Remote

Posted 2 days ago
Human Resources
Full Time
USA
$70,000 - $90,000/year

Overview

We are seeking a detail-oriented and systems-driven HR Systems and Support Administrator to join our HR Operations & Technology team, reporting to the Director of HR Operations and Technology. This role serves as a critical link between HR Operations and HRIS, ensuring the accuracy, stability, and effective execution of system-driven HR processes.

In Short

  • Configure and maintain system settings for compensation cycles.
  • Manage performance and goal planning cycles.
  • Partner with Benefits and HR teams for enrollment workflows.
  • Perform structured audits during HR cycles.
  • Support mass updates and imports in HRIS.
  • Monitor HRIS workflows for failures or delays.
  • Act as the primary escalation contact for HR system issues.
  • Review inbound and outbound files for accuracy.
  • Develop and maintain clear documentation for HR system processes.
  • Participate in testing and rollout of system updates.

Requirements

  • Bachelor’s degree in Human Resources, Information Systems, or related field.
  • 2 – 5 years of experience in HRIS or HR operations.
  • Hands-on experience with HR technology platforms, preferably UKG.
  • Strong proficiency in Microsoft Excel.
  • Experience troubleshooting complex system and workflow issues.
  • Strong attention to detail and organizational skills.
  • Effective communication and collaboration skills.

Benefits

  • Competitive salary with bonus eligibility.
  • Opportunities for professional development.
  • Supportive and diverse work environment.
  • Flexible working arrangements.
  • Health and wellness benefits.
World Insurance Associates logo

World Insurance Associates

World Insurance Associates is a rapidly growing insurance organization founded in 2011, recognized as one of the fastest-growing insurance brokers in the U.S. With over 2,200 employees across more than 260 offices in North America, the company specializes in a wide range of services including personal and commercial insurance, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. World Insurance Associates is committed to providing top-notch products and services from major providers, complemented by personalized service from local agents, fostering a culture of employee engagement and satisfaction.

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