Account Manager - Strategic Accounts - Remote

Overview

The Account Manager for Strategic Accounts will ensure sustainable revenue growth from active clients by managing key accounts strategically and proactively, establishing Workana as a valuable business partner.

In Short

• Lead assigned accounts with full responsibility for their health and growth.
• Serve as the primary point of contact for strategic clients.
• Identify opportunities for upsell, cross-sell, and referrals.
• Maintain an up-to-date view of account pipeline and contractual status.
• Coordinate solution delivery with internal teams.
• Generate regular reports on key metrics.
• Proactively respond to client requests and anticipate needs.
• Conduct regular client reviews to align objectives and gather feedback.
• Deliver quality candidates in the selection process.
• Promote transparency and accountability in initiatives.

Requirements

• Proven experience in account management or a similar role.
• Strong interpersonal and communication skills.
• Ability to identify and act on upselling opportunities.
• Experience with reporting and analyzing key metrics.
• Proficient in managing client relationships effectively.
• Problem-solving skills and a proactive mindset.
• Ability to work collaboratively with internal teams.
• Strong organizational skills.
• Fluency in Spanish and English is preferred.

Benefits

• Competitive salary package.
• Remote work flexibility.
• Opportunities for professional development.
• Dynamic and supportive work environment.
• Health and wellness benefits.
• Access to a network of professionals.
• Work-life balance initiatives.