Engineering Team Lead, Support Productivity - Remote

Overview

Wolt is a Helsinki-based technology company that provides an online platform for consumers, merchants and couriers. It connects people looking to order food and other goods with people interested in selling and delivering them. To enable this, Wolt develops a wide range of technologies from local logistics to retail software and financial solutions – as well as operating its own grocery stores under the Wolt Market brand. Wolt’s products include Wolt+ (subscription service for customers), Wolt for Work (meal benefits and office deliveries for companies), Wolt Drive (fast last-mile deliveries for merchants) and Wolt Self-Delivery (service for merchant partners with their own delivery staff). Wolt’s mission is to make cities better by empowering and growing local communities. Wolt was founded in 2014 and joined forces with DoorDash in 2022. DoorDash operates in 29 countries today, 25 of which are with the Wolt product and brand.

In Short

• Lead a small, distributed team of engineers focused on customer support productivity.
• Participate in designing technical solutions and running the weekly cycle of the team.
• Make personal development plans and host regular 1on1s.
• Take part in recruitment and support team members as needed.
• Work with high ownership in small cross-functional teams.
• Communicate effectively and serve both team and external stakeholders.
• Develop top-quality software and achieve ambitious goals.
• Utilize backend engineering skills, preferably in Node (Typescript).
• Experience with AWS, Kubernetes, and distributed systems is beneficial.
• Join a company committed to diversity, equity, and inclusion.

Requirements

• Strong communication skills.
• Proactive problem-solving attitude.
• Experience in backend engineering, preferably with Node (Typescript).
• Familiarity with AWS and Kubernetes.
• Ability to work in a team-oriented environment.
• Experience in customer support operations is a plus.
• Leadership experience in a tech environment.
• Willingness to take ownership and drive results.
• Ability to develop personal and team goals.
• Commitment to diversity and inclusion in the workplace.

Benefits

• Opportunity to work in a dynamic and innovative environment.
• Be part of a diverse and inclusive team.
• Competitive compensation package including DoorDash RSUs.
• Chance to influence product development and customer experience.
• Work with talented individuals across various disciplines.
• Flexible working arrangements.
• Access to ongoing professional development opportunities.
• Engagement in a company with a strong mission and values.
• Work in a supportive and collaborative culture.
• Join a company that values your input and ideas.