Support Associate (Full-time - Remote work)

Overview

Wolt is looking for Support Associates to join their remote support team, helping customers, courier partners, and venues across various countries.

In Short

• Support customers, courier partners, and venues via live chat and phone.
• Ensure smooth delivery operations.
• Develop the support function with the team.
• Excellent communication skills with a customer-obsessed mindset.
• Ability to multitask in a fast-paced environment.
• Willingness to work in shifts and weekends.
• Fluent in Serbian and proficient in English (C1).

Requirements

• Great communication skills.
• Team-oriented and customer-focused.
• Fast learner, able to multitask.
• Available to work shifts and weekends.
• Fluency in Serbian and proficiency in English.

Benefits

• Private health insurance.
• 25+ days of vacation.
• Wolt credits cashback.
• Employee assistance program.
• Wolt-wide training programs.
• Team budgets per year.