Onsite IT Support Consultant - Remote

Overview

As an Onsite IT Support Consultant, you will be responsible for providing proactive and reactive support in client offices, ensuring smooth technology operations and enhancing client satisfaction.

In Short

• Join a leading Managed Services Provider with over 36 years of experience.
• Work primarily at client locations with some flexibility for remote work.
• Handle user and computer account maintenance.
• Support Microsoft Windows Server infrastructure and storage.
• Implement and support Microsoft 365 and Office 365.
• Implement and support Microsoft Azure.
• Utilize remote management and monitoring tools.
• Engage in backups, disaster recovery, and business continuity planning.
• Focus on Cyber Security measures.
• Work with firewalls, switches, and wireless access points.

Requirements

• Experience in IT support (Tier 2/Tier 3).
• Strong knowledge of Microsoft technologies.
• Familiarity with scripting and automation.
• Understanding of Cyber Security principles.
• Ability to work independently and manage time effectively.
• Excellent problem-solving skills.
• Strong communication skills with clients.
• Experience with remote management tools.
• Ability to work in a fast-paced environment.
• Willingness to learn and adapt to new technologies.

Benefits

• Competitive salary and benefits package.
• Flexible working hours.
• Opportunities for professional development.
• Supportive work environment.
• Access to the latest technology and tools.
• Chance to work with a diverse client base.
• Recognition as a top employer in the region.
• Potential for career advancement.
• Work-life balance initiatives.
• Team-building events and activities.