Associate - Operations - Remote

Overview

The Associate - Operations role involves pre-registering and scheduling patient appointments, ensuring a compassionate and efficient service for patients navigating the healthcare system.

In Short

• Pre-register and schedule patient appointments.
• Document patient requests in DentaPro.
• Transfer calls to appropriate clinic areas.
• Act as the first point of contact for patients.
• Verify patient insurance eligibility.
• Make outbound calls to confirm and reschedule appointments.
• Ensure patients receive necessary dental care.

Requirements

• University studies level of Licenciatura.
• Knowledge of Microsoft Office packages.
• Excellent communication skills.
• Knowledge of technical terms related to the pharmaceutical industry.
• Upper Intermediate English skills (B2).
• Detail-oriented and comfortable with computers.

Benefits

• Role clarity and professional development opportunities.
• Coaching and mentoring support.
• Structured career path.
• Focus on employee experience.