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Unit Coordinator - Orthopedic/Urology Department - Remote

Posted 5 days ago
Customer Service
Full Time
USA

Overview

The Unit Coordinator plays a critical role in patient care by serving as the central source of information, ensuring effective communication between patients, families, and medical staff in a fast-paced orthopedic/urology inpatient unit.

In Short

  • Provides administrative support to clinicians and staff in an inpatient unit.
  • Acts as a liaison between patients, visitors, and clinicians.
  • Manages confidential patient information and organizes priorities.
  • Coordinates day-to-day patient flow including admissions and discharges.
  • Performs clerical duties to assist in unit administration.
  • Greets and interacts with patients and visitors professionally.
  • Schedules consultations and manages patient transport.
  • Enters accurate information into electronic medical records.
  • Contacts ancillary service departments for equipment and services.
  • May assist with payroll duties or scheduling of staff.

Requirements

  • High School Diploma or Equivalent required; associate's degree preferred.
  • Customer service experience preferred.
  • Excellent communication skills required.
  • Proficiency in MS Office and office procedures.
  • Ability to proofread and manage time effectively.
  • Strong verbal and written communication skills.
  • Familiarity with medical terminology is a plus.

Benefits

  • Work-life balance opportunities.
  • Collaboration and innovation culture.
  • Career development opportunities.
  • Competitive compensation for hard work.
  • Supportive work environment.

WNR

WNR

1200 The General Hospital Corporation, part of Mass General Brigham, is a not-for-profit organization dedicated to advancing patient care, research, teaching, and community service. With a commitment to diversity, equity, and inclusion, the organization values a wide range of backgrounds and experiences, believing they drive innovation in medical research and patient care. Mass General Brigham is recognized as a leader in the practice of medicine, built on a rich history of prestigious hospitals and academic medical centers. The organization strives to enhance healthcare quality and value while fostering a passionate community focused on impactful medical advancements.

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